The Basics of Performance Measurement

Media:	Paperback
Author:	Jerry L. Harbour
Publisher:	Quality Resources.
Release date:	01 April, 1997
Our price:	$9.95

The Basics of Performance Measurement

Average rating: Stars

Weak Content

Unlike other reviews, I am disappointed with this book which I bought based on the hype of other reviewers! ... And the writing style is cheesy, spouting-off some loosely defined quality terms in attempt to add some technical merit to subject matter. Having read the book (forced myself to stay the course), I can honestly say I took-away nothing of value.

Skip the book. ...

The Basics of Performance Measurement - Jerry L. Harbour

The Basics of Performance Measurement

This book serves as the perfect introduction to the core aspects of performance measurement. In clear and in simple english it describes various types of performance measurements providing you the ground floor understanding of how get from point A to point B. The book contains examples of many types of performance measurements and charts. It also explains how to create effective performance measures. The five-step method for developing a performance measurement system is very helpful as a starting point for organizations implementing new beginnings.

Jerry L. Harbour - The Basics of Performance Measurement

The data-dictionary of Performance Measurement !

This booklet is a real diamond for business-analists preparing to start up a "Balanced Scorecard"-application. It gives a clear view of the bricks that put together a 'balanced' set of performance measures. It even gives an overview of what and how performance can be measured. The cause and effect relationships between measures, the classes of measures and the hierarchies that exists between them. Then the process of collecting the measures, and the difficulties encountered with it are clearly explained.You also get a catalogue of presentations to succesfully visualise your performance indicators at the most comprehensive way. At last some useful tips to put a Balanced Scorecard system together and you are ready setting up your performance measurement system

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